Help centre

Everything in Aurivo, explained.

How to get started, what every button does, and what to do if something looks wrong. Search below or jump to a section.

Getting started

Your private link

After checkout you receive an email with your private link. Open it on your phone, tablet or computer — it signs that device in. Treat the link like a password: don't post it or share it.

Accept the terms

The first visit asks you to read and accept the Terms, Risk Disclosure, Privacy Notice and Refund Policy. You do this once per licence.

Add it to your home screen (phone)

iPhone: open the link in Safari → Share → Add to Home Screen. Android: Chrome menu → Install app. It then opens full screen like an app and updates itself.

Web desk (computer)

On a computer the panel opens as a desk: chart in the middle, your positions in the right-hand rail, commands underneath. Settings, News and other panels open inside the rail so the chart and BUY/SELL stay usable.

Your broker account

Connect MT5

Tap NO TRADING ACCOUNT CONNECTED (or ⚙ Settings → Accounts → + ADD) and enter the MT5 login number, password and server exactly as your broker gave them. Your live panel appears about a minute later. The first connection to a new broker can take 3–5 minutes.

Use a trading password

If your broker offers a trading (not master) password, use it. It can place trades but cannot withdraw funds.

Practise first

Open a free demo account with your own broker and connect it the same way. Switch between accounts any time from ⚙ Settings → Accounts.

Remove an account

⚙ Settings → Accounts → remove. It also disappears from MetaTrader's own saved list at the next reconnect.

The screen

Tabs

Chart (chart + your chosen quick keys) · Pro (every bulk command with big buttons and account stats) · Overview / Calendar · BookMap.

Timeframes

Tap a chip to change the candle period. Tap ▾ for every timeframe, including seconds charts, and star your favourites.

Chart tools 🔧

Ray, magnet, zones, EMA 20/200, colour themes and clear drawings. Lock fixes the price scale, Night dims the screen, ⤢ maximises the chart.

Lines and tags

Every position shows its entry, stop and target on the chart. Day levels (HOD, LOD, PDH, PDL, PDC) can be switched off in ⚙ Settings → Chart. Hide all lines & tags clears the chart in one tap — trading still works.

PULSE and NEWS tabs

Left edge: PULSE (China gold premium and the Asian-session board). Right edge: NEWS, the next high-impact release. On the web desk both live in the rail tabs.

Privacy

PRIVACY hides dollar amounts on screen — handy when streaming or sharing screenshots.

Entry

BUY / SELL

Opens a position at market for the lot size shown, on the pair the chart shows.

LOT − / +

Changes trade size. SP under the lot is the current spread.

Turbo lot row

An optional row of one-tap lot sizes. ⚙ Settings → Commands → Turbo lot row.

+ LIMIT

Keypad entry, or drag the line on the chart and tap ✓. Hold the chart to place a limit at that price.

LADDER @

Places a row of pending orders spaced from a price.

Closing

CLOSE ALL

Closes every position on the current pair.

CLOSE ALL PAIRS

Closes everything on every pair. Hold to confirm.

CLOSE BUYS / CLOSE SELLS

Closes only the buys, or only the sells, on this pair. Hold to confirm.

CLOSE HALF

Closes the worst-performing half of your positions.

PARTIAL

Hold to close half of every position on the active pair (minimum-lot positions stay open).

CLOSE PART OF…

Type how many lots to close from the basket on this pair.

CLOSE PROFITABLE / CLOSE PROFIT (ALL)

Closes only the winners — on the current pair, or across all pairs.

FLIP

Closes everything and reopens the exact opposite side, 1:1.

Break-even, TP & SL

QUICK BE @

Moves the stop to break-even at a price you tap.

AUTO BE

Sets break-even automatically near the average price.

ALL GREEN BE / ALL RED BE

Moves every position in profit (green) or in loss (red) to break-even.

BE WORST

Puts a take-profit on the layers worse than their own average (buys above the buy average, sells below the sell average) on the active pair.

SET ALL TP @ / TP REST @

One take-profit for all positions at a tapped price, or TP on what remains after a partial close.

SET SL @ / ARM SL @ / DISARM SL

Set a stop on the active pair, pre-set a stop that also covers layers you open later, or cancel the armed stop.

REMOVE ALL TP / SL · CANCEL ALL PENDING

Clears all take-profits or stops, or cancels every pending order.

Automation (you set the rules)

TRAIL GREEN

Trails a stop on positions in profit only: starts at 0.20 (20 pips on gold) and locks profit in 0.20 steps, moving up only.

AUTO CLOSE @ $

Closes the active pair's basket at a dollar target. PROFIT closes at +$X. LOSS closes when a losing basket recovers to −$X (a recovery exit, never a hard stop). Runs on your machine even with the app closed.

TIME STOP @

Enter minutes; the basket closes that many minutes from now. Tap OFF to cancel.

SAVE ME — margin-call defence

Below the margin level you choose, the EA adds opposite-side hedges (up to 10 at once) until margin is back above it, and stops when fully hedged. It works with the app closed. Hedges lock the loss, they do not recover it, and they pay swap overnight.

News

NEWS tab

Shows the next high-impact release (ForexFactory schedule): amber 10 minutes before, red at 2 minutes, then a live state for the first 3 minutes. Tap it for LAST WEEK, THIS WEEK and NEXT WEEK, currency filter (USD or ALL) and a 5-minute alert.

Actuals and colours

A = the actual figure, from MetaTrader, filled in seconds after release. Green = good for that currency, red = bad for it. If MetaTrader doesn't carry an event, no actual is shown rather than a wrong one. Market context only — not a trade signal.

Chart chip

A small chip on the chart counts down to the release and shows the numbers as they land.

NEXT WEEK is empty

ForexFactory publishes next week's calendar later in the week; your server checks every hour.

Floating P/L

Phone

Double-tap the P/L pill on the chart, or ⚙ Settings → Floating P/L → ROUND or PILL. A bubble shows your open P/L over other apps. On iPhone it opens in Safari (the home-screen app can't float video) — tap TAP TO FLOAT.

Computer (Mac & Windows)

On the web desk tap FLOAT P/L in the top bar. The bubble stays on top of every app — MetaTrader, TradingView, anything. Drag it where you like; tap again to stop. Works in Chrome, Edge and Safari.

Keep alive when locked

Keeps the bubble live on the lock screen. On iPhone this uses the media player slot, so turn it off to listen to music.

Calendar & journal

Calendar

Each day's closed P/L. Tap a day for Day Detail: rank, versus your average, week total and the Day Ring.

Day Ring

Every trade as a spike on a 24-hour clock; the gold ring is the day's P/L. SHARE makes a card.

Journal

Your stats by hour, day, pair, side and lot size, with notes and tags.

Settings ⚙

What's in there

Accounts · Commands (turn buttons on or off) · Chart buttons (pick up to 15 quick keys, in your order) · SAVE ME · Chart (theme, EMA, time zone, day levels, hide all lines) · Floating P/L · Privacy · Notifications · Sounds & haptics · Server (reconnect, restart MT5, restart engine, versions) · Security & legal. Use the search box at the top.

Notifications

Turn on 🔔 notifications to get alerts even when Aurivo is closed: position closed, margin warnings, the 5-minute news alert and more. Each device keeps its own switches.

Troubleshooting

Buttons stop responding

⚙ Settings → Server → Restart Aurivo engine (about 20 s). Your terminal and open positions are not touched.

Prices frozen or "terminal restarting"

Tap ⟳ FIX or ⚙ Settings → Server → Reconnect. MetaTrader restarts and logs back into your account in about a minute.

"Starting up" page with a RESTART button

Your server is restarting. It usually comes back in under a minute; if not, the RESTART button reboots your machine.

Login rejected

The broker refused the login. Re-enter your MT5 trading password and check the server name exactly (not your broker's website password).

Updates

Aurivo updates itself. The version shows on the ⚙ SETTINGS bar. MetaTrader updates are installed while you're flat.

Always keep a way in

Keep your broker's own app or terminal installed so you can manage positions if Aurivo — or the internet — is unavailable.

Billing & refunds

Price

$39.99/month, billed through Whop. Cancel any time from your Whop account — no fee, no minimum term.

7-day refund, no questions asked

Not for you? Ask within 7 days of your first payment for a full refund — once per customer. See the Refund Policy.

When a subscription ends

Your machine is released and everything on it is permanently destroyed. Your broker account is unaffected — close or manage positions first.

Contact

Live chat on this site, the Aurivo community on Whop, or support@aurivo.trading.

$39.99/month · 7-day refund, no questions asked · cancel any time.

Get AurivoFull refund within 7 days · no questions asked